Building Better Public Services
We use technology, user-centered design and data to deliver better results. To do this, we assemble the right people for your project.
We handle 3 stages of your project. Our Agile multi-disciplinary teams make sure that services truly meet the needs of the people you want them to serve.
Each stage allows us to demonstrate the rationale behind our thinking and the iterative design process based on learning through rounds of user research.
We’ll bring this to life for your stakeholders in team playbacks and Show and Tells. We can focus attention on particular features we’ve been iterating, or the full end-to-end service.
Stage One
- Build prototypes
- Test solutions
- Identify and test your riskiest assumptions
- Solve as much of the holistic problems your users face as possible
- Provide intuitive experiences across different channels
- Make sure everyone can use your service
- Prepare for building or implementing technical solutions
Stage Two
- Develop your service’s minimum viable product (MVP)
- Test deployed code
- Iterate the service based on qualitative and quantitative user insights
- Integrate with other digital services
- Seamlessly integrate with any non-digital aspects of your service
Live
Once the service is live, we’ll continue to learn and adapt the service to meet changing user needs.
This stage involves:
- scaling your service for higher volume usage
- continuously learning and understanding evolving user needs
- iterating and adapting the service to changing user behaviours
- analysing user behaviour data
- continuously improving service delivery and deployment practices
We’ll then transition the service over to your in-house team.
We’re Human
With a strong background in recruitment, we’ve grown from our experience delivering ambitious and sustainable digital outcomes that make a positive difference.
We quickly realised that people are at the heart of everything we delivered. They are our core values. It’s our approach, empathy and vision that sets us apart from being like every other digital consultancy.
We Deliver
We have a design-led approach in providing sustainable and lasting transformation. We work collaboratively with you to improve user experiences, build future-proofed services and reduce operating costs. By working with Human, you too will become customer-centric, adaptive, and resilient. For us, your continued success is our reputation.
We Care
We share your goals. We bring energy, a sense of pride, and strive for going a step further than ‘good enough’ in everything we do for you. We never promise the impossible. We’re realistic and we make things happen.
On top of all that, we’re experts in:
● cloud, digital and ICT strategies
● cost savings programmes
● major programme delivery
Let’s Make Things Happen
We know we’re the organisation you’ve been looking for, but don’t just take our word for it, here’s what some of our clients have said about us:
“The team at We Love Human are fabulous. They helped us unlock our potential. ”
TekTeam CEO